Frequently Asked Questions

GENERAL FAQS

When is Chicago Stationery Fest 2027?

Friday, May 14 • VIP Only Shopping Party - 6:00 - 9:00 pm

Saturday, May 15 • 10:00 am - 5:00 pm

Sunday, March 15 • 10:00 am - 5:00 pm

No entry or re-entry after 4:00 pm!

Where is Chicago Stationery Fest 2027?

Artifact Events, 4325 North Ravenswood Avenue, Chicago, IL 60613

You will enter at the NORTH ENTRANCE.

Do I need a ticket to attend Chicago Stationery Fest?

Yes! CSF is a ticketed event, and only those with pre-purchased tickets will be allowed entry .

TICKET FAQS

Click Here to View the Full Ticket Terms & Conditions

When do tickets go on sale?

Tickets for Chicago Stationery Fest 2027 go on sale on Thursday, October 8, 2026 at 12:00 pm CT.

Do you have a wait list or cancellation list?

We do not offer a wait list or cancellation list. As CSF tickets are final sale and non-transferable, we are unable to offer additional tickets for purchase once they have sold out.

Who needs a ticket?

All attendees must have their own ticket to enter the venue.

When and where can I check in?

You will check in at the event. We will send a QR code for each ticket you purchase to the email address you use for the transaction. To make the experience easier, please have your ticket QR code ready to show the event team. Our team will work through the entry line in order of arrival and help guests check in before entering the venue. Early Check-In is not offered for CSF 2027.

What do I need to check in?

Upon purchase, we will send a QR code for each ticket to the email address used for the transaction. You may show the QR code on your phone or print a copy to bring to the event.

I can’t find my ticket — can you resend it?

Click here to use our self-serve ticketing portal to access your ticket.

Search your email inbox for an email from Chicago Stationery Fest with the subject line: “Your tickets for: Chicago Stationery Fest 2027"

Our ticketing system will automatically resend your event tickets to the email address used for purchase prior to the event, so they are easy to access!

What ages are allowed?

All attendees must be 13 years of age and older. All attendees must have a ticket to enter. Attendees ages 13-18 must be accompanied by a parent or guardian at all times.

Is re-entry allowed?

Re-entry is allowed only for VIP Weekend Passholders. Timed Entry Tickets do not include re-entry into the venue — if you leave, you will not be allowed back in.

Can I buy a ticket for me and another person?

Yes — you may purchase tickets for up to 5 individuals. We allow attendees to purchase multiple tickets if they will be attending with others (such as friends, family, colleagues, or employees); however, you must all enter the venue together, at the same time, with the primary ticket purchaser, and all tickets must be scanned together.

Tickets may not be sold or transferred!

I have a timed entry ticket — how long can I stay?

Timed Entry Tickets allow you to enter the venue any time during your ticketed entry time. You must leave the venue at the end of your ticketed entry time. You will be given a color-coded wristband at check-in to help our staff easily identify attendees by their ticketed entry time. Timed Entry Ticket Holders may NOT re-enter the venue after leaving, even if leaving before the end of the timed entry period!

I have a timed entry ticket — is it possible for me to stay longer?

You must leave the venue at the end of your ticketed entry time. If you’d like to stay longer you may purchase a VIP Weekend Pass or purchase an additional ticket for the PM timed entry period.

I am no longer able to attend. Can I get a refund?

No. Please review the Ticket Terms & Conditions. Tickets are FINAL SALE and are not refundable, transferable, or redeemable for cash.

Can I transfer my ticket to someone else?

No. Please review the Ticket Terms & Conditions. Tickets are FINAL SALE and are not refundable, transferable, redeemable for cash, and may not be sold.

I am no longer able to attend. Can I have my attendee materials or my VIP gifts mailed to me?

No. All attendee materials and VIP gifts must be picked up in person at the event.

Will Same-Day Tickets be available?

No. Same-Day Tickets will not be available at the event!

What is Ticket Tailor? Why am I being redirected to their website?

Ticket Tailor is the ticketing platform we are using for Chicago Stationery Fest 2027 to process your transaction and issue your ticket.

VENUE FAQS

How do I get there?

You can visit the Event Details page for transit options.

Is there parking available?

Yes. Ample free street parking is available along Ravenswood Avenue and neighboring streets.

Is Chicago Stationery Fest wheelchair accessible?

Yes! Our venue – Artifact Events – is accessible, and an accessibility lift is available to move between each level of the venue. Accessible restrooms are available on both levels, and two all gender restrooms are available on the upper level.

I have other accessibility needs — who do I contact?

Please use the form on our CONTACT US page to reach a member of our team. You may also visit the Guest Services team at the venue during the event for help regarding accessibility needs — all team members will wear green t-shirts with TEAM printed across the back.

Is coat check available?

Due to space constraints, coat check is not available.

Will there be drinks available? Are water bottles allowed?

Yes — drinks are available for purchase at the Artifact Bar. Water bottles and non-alcoholic beverages may to be brought in to the venue.

Will there be food available?

No. There is no food available for purchase and outside food is NOT allowed.

Can I bring luggage, a wheeled cart, or a Hulken bag?

No — handcarts, trollies, luggage, rolling totes, and Hulken-style bags are not permitted. Wheelchairs and mobility aids are allowed.

Can I bring a stoller?

No — you may not bring a stroller.

Are there any bag restrictions?

Yes. You may not bring handcarts, trollies, luggage, rolling totes, or Hulken-style bags. Only backpacks, tote bags, and purses that can be worn or carried are allowed. Please be mindful of your bag(s) as you move through the venue to avoid disturbing other attendees or vendor displays. As a best practice in a crowded space, backpacks should be carried rather than worn.

Can I bring my dog?

No. Service animals are welcome!

Is there anywhere to sit?

No. There is no seating or gathering area at CSF 2027.

Is wearing a face mask required?

Masking is not required, but you're welcome to wear a mask if you'd like!

Is there an ATM?

Yes. An ATM is located by the entrance.

OTHER FAQS

Will Paper & Pencil be open during Chicago Stationery Fest?

Yes! Paper & Pencil will be open at 5208 N. Clark Street in Andersonville regular hours during CSF — Monday - Saturday 11-6 and Sunday 11-5. The shop will be CLOSED the Tuesday-Thursday after the fest — May 18-20 — to give our staff a chance to rest after a busy weekend!

Please note that there may be a wait to enter the shop!

Will the same vendors be exhibiting all weekend?

Yes! The same vendors will be on site all weekend!

Can I vend at Chicago Stationery Fest?

All vendors for CSF 2027 have been selected — we are not accepting additional vendors at this time.

What payment methods do vendors accept?

Vendors accept a variety of payment methods including cash, credit, tap to pay, Venmo, Cash App, and Zelle. Each vendor selects their own payment method. We recommend having a variety of payment options on hand to facilitate quick transactions.

Will I have to wait in line?

Possibly! Chicago Stationery Fest is a popular event with high demand and turnout — that means attendees may have to wait in line to enter the venue or, once inside the venue, to shop with certain vendors.

As with any event with large crowds (like concerts and sporting events), checking guests in takes time. Our staff will work through the entry line in order of arrival and assist guests with check-in. Venue capacity and attendee flow dictate how quickly our team can allow you to enter.

We do not allow attendees to line up outside of the venue more than 1 hour before their entry time or doors open. Attendees may not wait overnight. Our event team will check in attendees in their order of arrival. If you arrive more than 1 hour before your entry time or doors open, you will be asked to leave.

YOU CAN HELP! Please have your ticket QR code READY TO SCAN while waiting in line, so our team can quickly verify your access.